General Terms and Conditions

VAIDYA HUNT is an online health and medical information service operated and managed by Vaidyahunt (OPC) Pvt. Ltd.. VAIDYA HUNT is the owner and publisher of the contents and literatures available at the www.VaidyaHunt.com (the “website”) and/or the mobile application. VAIDYA HUNT is the owner and operates the services provided through the website and/or the mobile application. VAIDYA HUNT owns all the brands and names in relation to the services provided though the website including the mobile application. The contents of the website and mobile application are protected under the different Intellectual Property Rights.

While using the services offered by VAIDYA HUNT, a user shall be deemed to have accepted the terms of use mentioned herein below, which may be revised from time to time, for an indefinite period, and the user, with free consent, agree that it shall be bound by such terms till the time such user is registered to access the services of the website.

The information and contents of the website and mobile app, including the reviews provided by the users, are just for the information for the public at large and nothing is meant to defame and diminish the reputation and goodwill of any medical practitioners or medical/ health organizations.

APPLICABILITY OF THESE TERMS:

The terms, as mentioned herein or anywhere else on the website or mobile application, are applicable to every person who can form legally binding contracts under the applicable laws as specified below. These terms are not limited and may include other terms and conditions as updated from time to time. VAIDYA HUNT reserves the right to change the terms and conditions at any time without any obligation to inform the users and it is user’s responsibility to read them as often as possible.

INTELLECTUAL PROPERTY RIGHTS:

VAIDYA HUNT owns all the intellectual property rights related to the brand, trademark and copyright including any other legal rights and remedies available under the law. The content of this website and mobile application is protected under the Copyright Act and the users are not allowed to use the content or any other information for any commercial use or for their own business.

GENERAL TERMS OF USE:

  1. By using the services provided through the website or mobile app, the user hereby agree to be bound by these terms of use.
     
  2. The user is authorised to use the website only for lawful purposes and only within the scope of aim and objective of this website. Any violation of these terms will lead to legal action against the user in terms of policies and applicable laws.
     
  3. USER ACKNOWLEDGES THAT VAIDYA HUNT IS NOT A REGISTERED MEDICAL PRACTITIONEROR SERVICE PROVIDER. User also acknowledges that Vaidya Hunt is merely an online facilitator of information which has been collected by its employees, partners, sponsors, licensors, advertisers, personnel or their other users for making it available for public at one place. It is only for the purposes of information and logistics.
     
  4. VAIDYA HUNT AFFIRMS THAT IT IS NOT A SUBSTITUTE FOR MEDICAL CARE, ADVICE OR DIAGNOSIS. User should not disregard, avoid or delay in taking any medical care from a qualified health specialist, hospital or a medical professional. The website should not be used in any emergency situation, wherein instant medical attention is required by the user or any other person. The users are using the information available on the website or the mobile application solely at their own risk.
     
  5. VAIDYA HUNT DOES NOT RECOMMEND OR PRESCRIBE ANY TESTS OR ANY DIAGNOSTIC GUIDELINESOR ANY MEDICINE OR REMEDIES FOR CURE OF ANY DISEASE.
     
  6. VAIDYA HUNT only provides a platform for posting of information relating to or review of health services providers and such information or review may be scrutinised before finally being posted on the website or the mobile application. However, VAIDYA HUNT does not warrant the complete correctness of the information or any review as they are submitted by the user.
     
  7. The reviews posted on the website are only meant for information purposes to the prospective user.
     
  8. The user must only post information or reviews related to health services and not related to any other services or goods. The information or reviews relating to other goods or services will be deleted by the administrators of the website or the mobile application without giving any prior notice to the user.
     
  9. VAIDYA HUNT IS NOT ANAGENT BETWEEN THE USER AND HEALTH CARE PROVIDER. By accessing the services or information on the website or mobile application no contractual or professional relationship is created between the user and medical professional or medical service provider.
     
  10. VAIDYA HUNT shall make reasonable efforts to determine the veracity and genuineness of the qualification of every medical professional posted on the website and/or the mobile application so as to provide the users with the correct information. However, VAIDYA HUNT does not represents or warrants, whether expressly or impliedly, the professional qualifications, expertise, quality of work or any other information. Neither does it endorse any doctor or healthcare service provider to the users. Further, Vaidya Hunt shall not be liable to the user for any cancellation or delay in appointment or any other incident due to delay caused by use of the website in any manner whatsoever.
     
  11. VAIDYA HUNT shall reasonably strive to provide correct information relating to health services information, however typographical and other errors may occur. In the event that an information related to a medical practitioner or a health service provider submitted by the user comprises of incorrect information due to an error, VAIDYA HUNT may, at its sole discretion, either contact the user to provide instructions or delete the user's information with notification to the user of such deletion.
     
  12. It is the users’ free will to use the reviews for availing health services and VAIDYA HUNT in no way promotes or recommends health services of any particular medical practitioners or medical organisations.
     
  13. VAIDYA HUNT is under no circumstances responsible for any action of the medical practitioners or medical institutions whose information and/or reviews are posted on the website by the users.
     
  14. VAIDYA HUNT shall not be responsible for reviews comprising misleading information about any medical practitioner or any medical organisations.
     
  15. VAIDYA HUNT does not warrant or represent that the reviews posted by the users will meet the expectation and facilitate the other readers/ users in availing the medical services.
     
  16. No advice or information, whether oral or written, obtained by a user from VAIDYA HUNT or through or from the website or mobile application shall create any warranty or other obligation not expressly stated in these terms.
     
  17. The medical practitioner or medical service provider contacted through the website or mobile application may charge their prescribed fees and users must to directly check with them prior to proceeding with availing their services.
     
  18. The user is strictly prohibited from interfering with the website’s server. The user shall also not submit any information or review to the website which is protected under copyright laws.
     
  19. The users hereby agree to defend and settle, indemnify and hold harmless VAIDYA HUNT, its employees, administrator, operator, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and attorney's fees and all other professional costs and expenses, caused by such user’s actions or inactions.

RESTRICTIONS ON CONTENT BEING POSTED:

1.         The user shall not write any information which may suggest commission of any criminal or civil offence by the readers/ users.

2.         The user shall not post a review comprising of obscene words or images. The review shall only be comprising information relating to the health services which the user has availed for themselves or for their family members.

3.         User may not post, distribute or share any material which is copyrighted by the author or information without obtaining the written consent of the owner.

4.         VAIDYA HUNT may at its sole discretion delete or withdraw the reviews of health services provider without any prior notice to the users which infringes the terms specified herein..

5.         Users must ensure that any information or review provided on the website or mobile application should not be misleading in any manner whatsoever.

6.         Users must not post or share any content if the same is in any way:

(a)  offensive to any community, including but not limited to content such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;

            (b) harasses or advocates harassment of another person;

            (c)  involves the transmission of "junk mail", "chain letters", "unsolicited mass mailing" or "spamming";

            (d) promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous or slanderous;

            (e) infringes upon or violates any third party's rights (including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity;

            (f) promotes an illegal or unauthorized copy of another person's copyrighted work;

            (g) contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);

            (h) provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;

             (i) contains video, photographs, or images of another personage 18 or older without his or her express written consent and permission or those of any minor (regardless of whether you have consent from the minor or his or her legal guardian);

             (j) tries to gain unauthorized access or exceeds the scope of authorized access (as defined herein and in other applicable Codes of Conduct or End User Access and License Agreements) to the website or the mobile application or to profiles, blogs, communities, account information, or other areas of the websites or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;

             (k) interferes with another user's usage of the website or mobile application;

             (l) refers to any website or URL that, in the sole discretion of Vaidyahunt,  contains inappropriate material for the website or mobile application or contains content that would be prohibited on the website, or violates these terms of use.

PRIVACY POLICY

VAIDYA HUNT respects the privacy of every individual who avails the services of this website and provide their personal information at their will. User’s and visitor’s privacy is important to us and we take all the means and measures to protect the same.  In order to better protect your privacy, we provide this notice explaining our privacy policy. If you do not agree to the terms in this Policy, we kindly ask you to discontinue visiting the website or using the mobile application and not avail any of the services of this website or the mobile application. The instance you avail the services of this website or the mobile application, you agree to our privacy policy stated herein.

This privacy policy is published in compliance with Section 43A of the Information Technology Act, 2000, Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 and Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

All the information provided to us by you, including sensitive personal information, is voluntary. You have the right to withdraw your consent at any time, in accordance with the terms of this policy, but please note that withdrawal of consent will not be retrospective. In order to provide the services, VAIDYA HUNT may require your e-mail address or other personal information such as your name, age, sex, health information, various habits and information for your profile.

You can access, modify, correct and eliminate the data about you which has been collected pursuant to your decision to become a user of the website or the mobile application. If you update any information relating to you, we may keep a copy of the information which you originally provided to us for our archives. You very well understands that VAIDYA HUNT may use your personal data, which includes but not limited to:

  1. for the purpose of providing you any services;
  2. for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes;
  3. for publishing such information on the website or mobile application;
  4. contacting users for providing new services or products; and
  5. contacting user for feedback relating to services and products.

You hereby agree to the above mentioned use of the personal data by VAIDYA HUNT.  In order to provide the services, your personal data may in some situations be seen by third parties. Your personal data may also be used by the associates, partners and agents of VAIDYA HUNT for providing related or ancillary services.

VAIDYA HUNT will not disclose any of your personally identifiable information without your prior permission except under special circumstances, for instance if VAIDYA HUNT in good faith believes that the law requires such disclosure.

Please remember that any information you reveal, including personally identifiable information in a public forum such as in review, discussion forum or a chat, is not subject to this Privacy Policy and can be seen by third parties unrelated to VAIDYA HUNT. It is therefore important that you carefully consider what information you disclose in these areas.

The website uses temporary cookies to store certain data (not sensitive personal data or information) that is used by us and our service providers for the technical administration of the website, research and development, and for administration.

VAIDYA HUNT shall not be responsible and liable for any damages caused due to viruses that may infect your equipment on account of your access to services provided on the website or from downloading any content in any medium from the website.

This privacy policy applies to websites and services that are provided and managed by VAIDYA HUNT.  VAIDYA HUNT does not exercise control over other websites which are search results and provide services similar to our website. VAIDYA HUNT is not responsible for data collected by other websites. This privacy policy is not applicable to any other third party websites. Links of other websites provided on our website does not mean that we endorse that particular website and hence VAIDYA HUNT is not responsible for data collected by any other website. This privacy policy is applicable to all end users.

 

APPLICABLE LAWS:

The terms and conditions of this website are subject to the law prevalent in the jurisdiction of New Delhi, India. The users and the medical practitioners/service providers and any other user of this website or mobile application are bound to the said jurisdiction. Any dispute between the users and Vaidya Hunt shall be adjudicated upon by the applicable law of New Delhi India. The disputes shall be resolved by arbitration under the provisions of Arbitration and Conciliation Act 1996, by an arbitrator appointed by the Vaidya Hunt. The decision of the arbitrator shall be final and binding and the language of arbitration shall be English.